Custom charges/taxes are set by your countries custom department and can vary betweencountries. We would advise you check what the threshold is before ordering. We are not responsible or any duties/charges that your country levies.
Yes of course. We do advise to routinely check the condition of the jute rope for signs of wear as this will naturally wear more easily if exposed to the elements. If you find your rope has weathered, please just let us know and we will be happy to replace the rope completely free of charge.
For your protection we can only accept payments via our secure website. Our website includes an SSL certificate that uses industry standard 128 bitt encryption technology. This is the same level of encryption used by large banks to keep your information secure.